Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address when you create an account, place an order, or contact our customer service.
• Payment Information: Credit card details, billing information, and transaction history when you make purchases. Note that payment processing is handled through secure third-party payment processors.
• Account Information: Username, password, and account preferences when you register for an account.
• Business Card Content: Information you provide for printing on your business cards, including names, job titles, company information, and contact details.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device type, and unique device identifiers.
• Usage Data: Pages visited, time spent on pages, referring website addresses, and other browsing activities.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies to enhance your browsing experience.

2. How We Use Your Information

We use your personal information for the following purposes:

• Process and fulfill your orders for business cards and related products
• Manage your account and provide customer support
• Send order confirmations, updates, and service-related communications
• Improve our website functionality and user experience
• Analyze usage patterns and optimize our services
• Detect and prevent fraudulent transactions and security incidents
• Comply with legal obligations and enforce our terms of service
• Send marketing communications about new products, special offers, or other information (with your consent where required by law)

3. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our contractual obligations to you when you order business cards or use our services.
• Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention, network security, and business development.
• Legal Compliance: Processing necessary to comply with applicable laws and regulations.
• Consent: Processing based on your specific consent, such as for marketing communications.

4. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as printing, payment processing, data analysis, email delivery, and customer support.
• Business Partners: Trusted business partners who help us provide and improve our services.
• Legal Authorities: Law enforcement agencies, courts, or other government authorities when required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. These measures include encryption, access controls, regular security assessments, and staff training.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The duration of our ongoing relationship with you
• Legal obligations to retain data for certain periods
• Statute of limitations under applicable law
• Our legitimate business needs

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to your personal information.
• Rectification: The right to request correction of inaccurate or incomplete information.
• Erasure: The right to request deletion of your personal information in certain circumstances.
• Restriction: The right to request restriction of processing of your personal information.
• Data Portability: The right to receive your personal information in a structured, commonly used format.
• Objection: The right to object to processing based on legitimate interests or for direct marketing.
• Withdraw Consent: The right to withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us using the information provided at the end of this Policy. We will respond to your request within the timeframe required by applicable law.

8. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our website.

9. Children's Privacy

Our services are not directed to individuals under 16 years of age, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information as soon as possible.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your personal information internationally, we implement appropriate safeguards in accordance with applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.